PROCESS

Our trade process is designed to deliver clarity, efficiency, and confidence at every stage of a cabinetry project. From initial onboarding through final delivery, we work closely with designers, builders, and industry professionals to translate vision into well-executed, build-ready solutions. With a structured, collaborative approach and a dedicated Cabinetry Sales Expert guiding each project, our process ensures thoughtful design development, precise verification, and seamless production—so every project moves forward with intention and ease.

VIEW OPTIONS

PHASE I

STEP 1. ONBOARDING:

Onboarding is the first step in our trade process—where we formally receive your project information, align on scope, and set the foundation for a smooth, efficient design experience.

Initial trade inquiry received (email or form submission)
Project details collected, including scope, timeline, site location, cabinetry intent, etc.
Drawings and dimensions submitted (architectural plans, rough sketches, or site measurements)
- Site dimensions can be taken for projects in DMV ($150/site non-refundable).
File review + completeness check to ensure we have what we need to begin drafting accurately
Project assigned to a dedicated Cabinetry Sales Expert (CSE)

STEP 2. PRELIMINARY DESIGNS:

The Preliminary Design phase is where your project starts to come together. We use your drawings and details to create a functional cabinetry layout that sets the direction for everything that follows.

Review of drawings, dimensions, and scope to confirm accuracy and feasibility
Initial cabinetry layout developed, focusing on function, flow, and spatial efficiency
Preliminary drawings & pricing sheets prepared within 2-4 business days
Design issued for trade review to confirm alignment before revisions begin

STEP 3. DESIGN REFINEMENT:

Design Refinement is where we dial everything in. We make thoughtful adjustments to the preliminary drawings to ensure the cabinetry works both visually and functionally within the space.

Trade partner reviews preliminary drawings and provided kitchen checklist to compile revision feedback
Up to five (5) design revisions included ($0)--revisions may include layout adjustments, cabinet sizing, storage solutions, cabinet and detail finishes, and functional modifications
Each revision cycle is typically returned within 1–3 business days, maintaining project momentum
Design evolves toward final approval
Projects requiring additional revisions:
- For another 6-10 design revisions ($750 - goes toward project)
- For >10 design revisions (deposit up to $5000 that goes toward project)

PHASE II

STEP 4. FINAL DESIGN APPROVAL:

Final Design Approval is where the project is formally locked in. All cabinetry layouts and specifications are reviewed, confirmed, and prepared for production.

Final drawings issued for trade review
Confirmation of layout, cabinet configurations, and scope and verification that all revisions have been addressed
Design finalized and approved for order release

STEP 5. FIELD VERIFICATION (as needed):

Field Verification is applicable only to projects located within the DMV area and ensures accuracy before production begins. This step minimizes risk and confirms that final designs align with real-world site conditions.

Final on-site measurement performed by the assigned CSE
Verification of dimensions, clearances, and site conditions
Confirmation that approved final designs match field conditions prior to order

PHASE III

STEP 6. ORDER RELEASE + PRODUCTION:

Once designs are approved and verified, the project moves into production. This step officially initiates manufacturing and logistics.

Contract executed and payment received in full
Cabinetry order released to production
Manufacturer confirms production timeline
Ship week communicated once confirmed
Trade partner kept informed throughout the production period

STEP 7. RECEIVING, INSPECTION & DELIVERY:

This final step ensures all cabinetry arrives accurately, in proper condition, and ready for installation.

Products delivered to the designated receiver
Cabinetry inspected for accuracy, quality, and condition
Any discrepancies identified and addressed prior to delivery
Delivery coordinated and scheduled to the project site
Cabinetry released for installation